IT Assistant

Location: Aberdeen

Closing Date: Until filled


Main Purpose

EFC Group is a leading designer and manufacture of Instrumentation, Monitoring and Control Systems for the global oil and gas industry. We have an opportunity for an IT Assistant with strong administrative and user skills with Microsoft Office 365 applications and Windows Server networks to join our team and provide IT support to systems users at EFC Group.

Key responsibilities will include, but not be limited to,

  • Managing and maintaining the admin support tools used to manage the IT environment e.g. the ticketing system, purchase control, project libraries, system documentation etc.
  • Assisting with troubleshooting and resolution of day-to-day system problems, working closely with the IT Helpdesk and other suppliers
  • Undertaking technical training in technologies relevant to EFC Group in order to develop personal skills and capabilities 
  • Configuration and testing of new tablets, laptops and smartphones for business users
  • Managing and maintaining the admin support tools used to manage the IT environment e.g. the ticketing system, purchase control, project libraries, system documentation etc.
  • Assisting with troubleshooting and resolution of day-to-day system problems, working closely with the IT Helpdesk and other suppliers
  • Undertaking configuration and other changes to EFC systems under the direction of the IT Support Service e.g. setting up file access in SharePoint Online
  • Creating and building reports to meet user requests for information and reporting from our core systems (mainly SQL Server based)
  • Carrying out system research projects at the direction of EFC Management
  • Undertaking technical training in technologies relevant to EFC Group in order to develop personal skills and capabilities

Qualifications and Experience

  • Educated to degree level (or equivalent) in a computing or scientific discipline or a degree which has involved use of computing methods
  • Knowledge of data management methods and tools desirable

Please use the below upload field to send your CV and Cover Letter as one attachment.


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